Description

For the Final Paper use the U.S. Postal Service (USPS) as the main organization to critically analyze and provide suggested improvements steps/actions based on what you have learned in this course to help the company achieve performance excellence. Use the Xerox case study that can be found in the textbook as a sample. Also, refer to the Healthcare’s

Horizon article found through: http://asq.org/pub/sixsigma/past/vol2_issue2/stahl.pdf