CASE STUDY 2

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You are the Case Coordinator. You have 300 patients that need to be scheduled for outside specialty appointments every month. You are tasked by the Administrator to develop a strategic plan organizing the out of the facility appointments without impairing internal services.

1. Identify what information and evidence you have to apply to the strategic process steps.

2. Identify appropriate evidence you still need to correctly use the strategic planning process. (HINT: make sure to list all types of evidence you need)

3. Identify the sources of the needed evidence. Offer the stakeholders able to provide you with the evidence you are seeking.

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